Privacy Policy

• The app keeps the wellness and health-related information you choose to enter, so it can show you your progress.
• We do not sell your information. We do not show ads.
• If you share a progress report, anyone who has the link can open it until the link expires or you turn it off.
• You can ask us to remove your information at any time.

When you use the app, it saves what you type in or choose. This can include:

• Your account details: your name and email address.
• Your profile: interests, strengths, what helps you, your hopes, and your accessibility and reminder settings.
• Check-ins: what is going well, what is hard, what you learned, your energy level, and things to celebrate.
• Wellness and health-related information: workouts, how you felt before and after, health measurements you record, meals, water, nutrition goals, food preferences and allergies, wellness goals and wellness plans.
• Goals and skills: goals, action steps, skill progress, assessment answers, scores and feedback, routines, schedules, tasks and reminders.
• Support team information: names, email addresses, phone numbers and notes for the people you add, plus invitations, messages, comments and feedback sent between you and them.
• Shared reports: the title, the dates covered, the name and email of the person you sent it to, your personal message, and how many times the link was opened.
• Points, levels, streaks and achievements you earn.
• A record that you read and accepted the Important Notice, with your email and the date.

Some of this is health-related and personal. Please only enter what you are comfortable saving. This app is not a medical record and is not covered by HIPAA.

• You, when you are signed in. What you enter is private to your account. Other people who use the app cannot see it unless you share it in one of the ways below.
• A supporter you invited by email, after they sign in with that email address and accept your invitation. They can see your recent workouts, the health measurements you recorded, your wellness goals and your recent meals. They cannot see your check-ins, your profile, your notes or your other goals and skills. Only invite people you trust.
• A person you send something to. Messages, feedback, assigned tasks and goal change requests can be seen by the person who wrote them and the person they are addressed to.
• Anyone who has the link to a report you share. See the next section.
• MyKey Consulting Services LLC, when needed to run, fix and support the app. The app does not give our staff a screen for reading your health records. We can reach the database through our hosting provider when we need to fix a problem or answer your request.
• The outside services listed below, only as needed to do their job.

We may also share information if the law requires it, or to protect someone's safety.

You can make a progress report and share it by link or by email. Please know how this works:

• Anyone who has the link can open the report. The person does not need to be the one you sent it to. If the link is passed along, others can see it too.
• A report shows a summary, not your full records. Depending on the kind of report you pick, it can show workout totals and your five most recent workouts (name, length, intensity and date), up to four active wellness goals with progress, how many goals you finished, up to eight achievements, and nutrition totals. It does not show your notes, health measurements or check-ins.
• The report is put together on our server when the link is opened. The person opening it is not given access to your account or your other records.
• Every link has an end date. You choose it when you make the report. After that date the link stops working.
• You can turn a link off sooner from the Share Progress page.
• The app counts how many times a link was opened and when it was last opened.

A few small settings are saved only in the web browser on your device. They are not sent to our database:

• That you accepted the Important Notice on this device, including the email address you typed when you accepted it.
• Your voice settings: whether read-aloud voice is on and which voice you picked.
• Which of today's schedule tasks you checked off.
• If you use the MyKey Family Toolkit edition, the things you enter in those tools and your toolkit access.

Clearing your browser data removes these. When your browser reads text aloud with its own built-in voice, that also happens on your device.

The app relies on a small number of other companies to work:

• Base44. Base44 hosts the app, stores the database and files, and handles sign-in. Everything the app keeps is stored on Base44 systems.
• Artificial intelligence (AI) services, through Base44. The Wellness Coach chat, workout and meal ideas, wellness plans, goal helpers, skill lessons, assessment feedback and career ideas are written by AI. To do this, the app sends the AI the details needed for your request. This can include your messages to the coach and related wellness information such as recent workouts, meals, goals, energy and mood. AI can make mistakes. Please do not type in anything you do not want sent.
• Email delivery, through Base44. When you invite a supporter, share a report by email, or assign a step or routine to someone, the app sends that person an email. The email includes their email address, your name, and your message or link.
• ElevenLabs. If you turn on the natural voice features, the text to be read aloud is sent to ElevenLabs to make the audio. If you use the microphone to speak instead of type, your recording is sent to ElevenLabs to be turned into text.
• Your browser's speech feature. If you use the microphone in the Wellness Coach chat, your web browser turns your speech into text. Some browsers send the audio to the browser maker (for example Google or Apple) to do this.
• Google. If you choose to sign in with Google, Google tells us your name and email address so we can sign you in. We do not see your Google password.

The app does not use advertising or tracking services.

You can sign in two ways:

• With an email address and a password.
• With your Google account.

Sign-in is handled by Base44. We do not see or keep your password. Keep your password private and sign out on shared devices.

The app only uses your microphone when you press a microphone button, and your device will ask for your permission first. You can use the whole app without it.

You can ask us to delete your account and the information saved with it, or to send you a copy of it. Email hello@mykeyplans.com from the email address you use to sign in. We will reply and take care of your request within 30 days.

You can also change or delete many things yourself inside the app, and you can turn off shared report links at any time.

We keep your information for as long as your account is open, so the app can show your progress. When you ask us to delete it, we remove it from the app. Copies may stay in backups for a short time before they are cleared.

The app uses a secure, encrypted connection, and you must sign in to see your account. No online service can promise perfect security. If you think someone else has used your account, email hello@mykeyplans.com right away.

Children under 13 should not create their own account. A parent or legal guardian must set up and manage the account for a child under 13, and decide what information is entered and who it is shared with. If you believe a child under 13 has made an account without a parent or guardian, email hello@mykeyplans.com and we will remove it.

We may update this policy as the app changes. When we do, we will post the new version on this page and change the effective date at the top. If a change is important, we will also tell you in the app or by email.

MyKey Consulting Services LLC
Bothell, Washington
hello@mykeyplans.com